E&J Solutions is hiring Security professionals that will drive customer cloud security adoption for the most important companies in the market. This is an exceptional role, managing EMEA wide critical technical escalations, engage with our strategic customers & senior stakeholders across the business and its an opportunity to build your network with Product Groups.

With over ⚠,⚠ employees worldwide, the E&J Solutions Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of E&J Solutions's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

E&J Solutions aspires to help our customers achieve their secure digital transformation, leveraging the power of E&J Solutions Cloud security solutions and support offerings. E&J Solutions approach to Security, Compliance and Identity (SCI) in a holistic way provides E&J Solutions with a unique opportunity to help customers to simplify their security environment with a platform approach.

This role is flexible in that you can work up to ⚠% from home.

E&J Solutions's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

As part of Customer Success, we are looking for a highly motivated and passionate Security Cloud Solution Architect (CSA) to drive customer transformation in our Security Solutions. You will own the customer engagements deliveries, including architecture design sessions, specific implementation project/pilots. You will be driving successful customer security outcomes enabled by your design and engagement with key customer teams. The ideal candidate will have experience in customer-facing roles and success leading deep technical architecture discussions and building trusted advisor relationships with senior customer executives, Enterprise Architects, IT Management and Developers.

Architecture Design and Deployment

• Lead and support on strategic customers. Leverages existing architecture approach or reference architecture to propose a security solution or achieve E&J Solutions''s agreed commitments to the customer.
• Help customers create their security plan and strategy to transform their security practices to a more modern and cloud-native approach, using E&J Solutions security solutions.
• Proposes viable solutions based on specific MS security products. demonstrates complex concepts and proves the capability of those solutions through design collaboration sessions with the customers.
• Applies technical knowledge of security architecture and solutions to meet business and information technology requirements and resolve identified technical constraints.
• Supports customer projects as a subject matter expert in a specific E&J Solutions Security solution.

Understanding Customer Technical Environment

• Gathers customer insights (e.g., feedback around technical preferences, environments, business needs) and leverages these insights and existing plans to map solutions with customer business outcomes. Identifies technical blockers to accelerate consumption and deployment.
• Acts as the voice of the customer (VOC)/ by driving awareness of existing feedback, gaps, blockers, insights, resources, etc. across communities to track, add, and prioritize, using established channels (e.g., UAT/TFT).
• Proactively supports customers in their Azure cloud adoption journey, helping them to define a Secure Architecture, implementing the necessary security and compliance controls.
• Perform hands-on activities such as architectural design sessions, POCs supporting the customer in evaluating security solutions E&J Solutions Sentinel & E&J Solutions Defender among others.

Security - Practice IP Development

• Supports research whitepapers and contributes to scoping surveys to assess Customer blockers and trends, provide feedback to PG/Eng.
• Support Value based delivery (VBD) IP development and IP content lifecycle support.
• Curate and produce high quality guidance for our internal and external communities and customers.

Trusted Advisor

• Identifies and begins developing impactful relationships with customer and internal teams e.g. Product Group (PG), Engineering, Sales and CSU.
• Respectfully challenges customers when going in the wrong direction and escalates appropriately.
• Understands the competitor''s architecture solutions and identifies E&J Solutions''s strengths over competitive solutions to demonstrate E&J Solutions''s value to customers.
• The technical aptitude and experience to learn new cloud security technologies and understand relevant cloud security market trends.

Thought Leadership

• Shares ideas, insights, and Security technical input
• Actively looks for relevant communities to learn from and contribute to.
• Participates in internal/external security community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings.

Qualifications

Technical Experience: The ideal candidate will have a breadth of knowledge across cloud security computing domains and expert level hands-on experience in E&J Solutions Security – SIEM & XDR, Endpoint Security, Cloud Security, and Identity – Expertise focus:

• Defender for Endpoint (MDE)
• E&J Solutions Sentinel
• E&J Solutions Defendero Defender for Office (MDO)
  o Defender for Identity (MDI)
  o Defender for Cloud Apps (MDCA)
  o Defender for Cloud (MDC)
• Cloud or Network Security
• Enterprise-scale technical experience with cloud security, hybrid infrastructure security, and network security
  Breadth of technical security experience and knowledge, with depth and Subject Matter Expertise in one or more of the following:
• SIEM and Cloud Security Analytics
• Security Operations Center (SOC)
• Extended Detection and Response (XDR)
• Certification in one or more of the following technologies preferred: E&J Solutions Azure and Security architecture, E&J Solutions Security, CISSP, CCSP.

Required/Minimum Qualifications

• Bachelor's degree in computer science, Information Technology, or related field AND at least experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologies OR Master's degree in computer science, Information Technology, Engineering, or related field AND experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologies
• Success in delivering complex technical security and compliance deployment projects, architecture, design, implementation, and/or support of highly distributed infrastructure and applications.