Senior Program Manager, Amazon Local Good, Community...

Are you passionate about being a part of a team where your work has meaningful impact on communities? Do you get excited about building process in an ambiguous green field environment? Are you looking for an opportunity to support Amazon's continued ability to deliver smiles in communities?

Amazon Community Operations is helping Amazon become the most in-demand company locally, by anticipating our communities' needs and building positive net impact anywhere we operate. Amazon's core competency in end-to-end logistics is one of the primary reasons that communities turn to us for help. We are hiring a Program Manager (L6) who will be focused on building relationships and programs to extend the community reach of our pro-bono logistics offering.

• Establish new relationships and build long-term strategic partnerships with non-profit and community partners
• Operationalize programs in desired geographies, deeply understanding community needs, partner recruitment, forecasting, reporting, and internal/external content creation.
• Develop data-driven narrative proposals for new initiatives, evolving programs, and mechanisms to solve customer and partner needs.
• Work with subject matter experts, partners, and other stakeholders to develop both internal and external facing content when needed that meets audience and program requirements in creative and engaging ways.
• Event planning and support for both partner and Amazon led community-facing events
• Coordinate high-level discussions between partners and CommOps leadership that drive towards shared goals and new innovations that aim to uplift communities.
• 10-20% travel per quarter

We are open to hiring candidates to work out of one of the following locations:

Luxembourg, LUX

Basic Qualifications

• Relevant program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience implementing repeatable processes and driving automation or standardization
• Completed Bachelor's Degree in Business, Social Work, Public Administration, or equivalent education/experience
• Relevant experience working directly with the Federal, State, and Governments, Non-Profits, and strategic partners.
• Demonstrated experience in account management, and owning customer facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings.
• Demonstrated experience supporting the design, implementation, and optimization of cross-functional initiatives at scale
• Experience in content creation
  

Preferred Qualifications

• MBA or Master degree in related disciplines
• Demonstrated ability to plan and execute initiatives/portfolio with competing priorities to successful implementation
• Demonstrable problem-solving, mathematic, and analytical skills using data to drive decisions in a business environment
• Demonstrated experience and proficiency in effective communication of goals and strategies across multiple leadership levels of an organization
• Proven ability to influence internal/external stakeholders without authority to adopt new processes/initiatives
• Experience with running social media posts
• Experience using Excel

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