Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you'll continuously be scoping out new solutions. You'll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.
The role can be based in: LUX (Luxembourg), LHR (London), LIN (Milan), MUC (Munich) or MAD (Madrid), CDG (Paris).
A day in the life
As Senior Programme Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You'll use strategic thinking to define and implement an efficient project plan.
Senior Programme Managers have significant responsibilities, and you'll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
About the team
EU Operations Concessions is overseeing end-to-end Operations Controllable Concessions, Undeliverables and Unreturned for EU Amazon Fulfillment network. The team runs EU-wide initiatives, which aim for Customer Experience improvement by recognizing, analyzing and fixing operational defects in First Mile (Fulfillment Centers), Middle Mile (Amazon Transporation Services), and Last Mile (Carriers and Amazon Logistics).
We are open to hiring candidates to work out of one of the following locations:
Luxembourg, LUX
Basic Qualifications
Preferred Qualifications