Functie

Do you have knowledge of electrical engineering and enjoy working in a customer-oriented manner? Would you like an important, cross-divisional role in our support department? Then we have the right job for you!

For our team in Zellik (BE) we are looking for a Technical Support Engineer.

Jouw profiel

• Completed training in the electrotechnical field with IT knowledge, e.g. as a mechanics technician / electronics technician or a comparable qualification.
• At least 2 years of professional experience with specialist knowledge in the field of electrical engineering and IT.
• Experience in customer service or similar role involving customer interaction is added value.
• Good knowledge of MS-Office.
• Very good knowledge of Dutch & French and knowledge of English.

• Klanten informeren over de opgemerkte technische problemen, aan te brengen wijzigingen en uit te voeren herstellingen
• Technisch opvolgen van de producten en hun ontwikkeling bij de klanten
• De ontwikkeling van de materialen opvolgen
  Operationele incidenten analyseren
  Corrigerende en preventieve acties onderzoeken
• Complexe technische problemen overmaken aan specialisten (studies, onderzoek, onderhoud, ...)
• De tussenkomsten van de teams en de bijstand aan klanten organiseren en controleren
• Een opleiding geven met betrekking tot de producten van het bedrijf
  Teams en klanten begeleiden
• De oplossingen en technische aanbevelingen bepalen en aan de klanten meedelen
• Technische problemen en vereisten van de klant analyseren

Aanbod

• Permanent employment with a long term perspective;
• Competitive, performance-related remuneration;
• Company incentive scheme and other recognition schemes;
• Company car + fuel card;
• Mobile phone with data and subscription;
• Meal vouchers, eco vouchers, PC200 annual premium;
• Collective pension plan & hospitalization insurance;
• 39h, five-day working week, with 20 legal holidays and 6 additional compensation days;
• Flexible working hours and possibility of remote working;
• Continuing education and training tailored to your needs;
• International & dynamic work environment, but locally a friendly and collaborative atmosphere.

Solliciteren

Jolien Vercammen
02/749.96.46
benelux.hradmin@be.glory-global.com