Onsite IT-Technician

We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.
Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us! Learn more about us on www.stefanini.com and join us on LinkedIn, Facebook and Instagram where we regularly post insights from our colleagues.
We are recruiting a Local IT Technician to solve customer support issues on-site, at our customer's premises. You will be responsible for providing the local support for all on-site employees and you will work along a team of skilled and motivated technicians! We are looking for an extremely proactive IT technician with a keen interest in technology, who is able to make suggestions for improvements and offer an opinion on new products or services.

Job Responsibilities

• Face to Face IT support of users
• Hardware installation, movement and de-installation
• Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.)
• Maintain, analyze and solve end user computing problems both hardware and software
• System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment
• Install and set up equipment, cables, outlets and all other hardware required for implementing IMAC's
• Software, patches and updates installation using MS SCCM

• 2-3 years of experience in a technical ICT environment, preferably in a Manufactory based organization
• General End User technology knowledge
• End User Workspace platforms (discovery, asset management, client management)
• End User Microsoft platforms (Active Directory, Office, SCCM)
• ITSM Tool Set (Ticket Management Software) preferred
• Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity: Technical writing skills
• Excellent English and French Language, Written and Spoken

The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

• Competitive salary and benefits package, including Meal Vouchers, Ecocheques;
• Hospitalisation and group insurance;
• Extra vacation days;
• Opportunities to learn and develop: training programs;
• Exposure to an international environment as part of a multicultural team spread across Europe.

What's next:
It"s best to apply today, because job postings can be taken down and we wouldn"t want you to miss this opportunity. In case you need further information, just send us a message and we"ll be happy to assist!

Diversity & Inclusion
Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!

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